At Vulkan Vegas, we believe that online gaming should be an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and resources they need to maintain control over their gaming activities. We take our responsibility seriously and work to ensure that gambling remains a safe and fun activity for all our players.
While most people gamble responsibly for entertainment, some individuals may develop gambling problems. Problem gambling can affect people of all ages, backgrounds, and income levels. It's important to recognize the signs and seek help if gambling is no longer fun and starts to negatively impact your life.
Be aware of the following warning signs that may indicate a gambling problem:
Vulkan Vegas provides various tools to help you maintain control over your gambling activities:
You can set daily, weekly, or monthly deposit limits to control how much money you deposit into your account. Once you reach your limit, you will not be able to make additional deposits until the specified time period has elapsed. To set a deposit limit, visit your account settings or contact our customer support team.
Loss limits allow you to set a maximum amount you're willing to lose over a specific period (daily, weekly, or monthly). This helps prevent excessive losses and ensures you don't spend more than you can afford.
Set time limits for your gaming sessions to ensure you don't spend too much time gambling. You'll receive notifications when your session time is about to expire, and you'll be automatically logged out when the limit is reached.
Enable reality check notifications to receive periodic reminders about how long you've been playing. These pop-up messages help you stay aware of the time you're spending on our platform.
If you feel you need a break from gambling, you can choose to self-exclude from our platform for a period of your choosing (ranging from 24 hours to permanently). During the self-exclusion period:
To activate self-exclusion, please contact our customer support team. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
If you wish to permanently close your account, you can request account closure at any time. Once your account is closed, you will not be able to reopen it. Any remaining balance will be returned to you according to our withdrawal procedures.
Follow these guidelines to ensure your gambling remains a fun and safe activity:
Vulkan Vegas strictly prohibits underage gambling. You must be at least 18 years old (or the legal age of majority in your jurisdiction) to create an account and gamble on our platform. We employ various measures to prevent underage gambling:
Parents and guardians should use parental control software to prevent minors from accessing gambling websites. We recommend the following resources:
If you or someone you know is experiencing gambling problems, help is available. Don't hesitate to reach out to professional support organizations:
If you're unsure whether your gambling is becoming a problem, try these self-assessment tools:
Our customer support team is trained to assist with responsible gaming concerns. If you need help setting limits, implementing self-exclusion, or have questions about responsible gambling, please contact us:
If you're concerned about a loved one's gambling, here are some steps you can take:
Vulkan Vegas is committed to continuously improving our responsible gaming practices. We regularly review and update our policies, train our staff on problem gambling awareness, and work with industry experts to implement best practices. We believe that by working together with our players, regulators, and support organizations, we can create a safer gambling environment for everyone.
Remember: Gambling should be fun. When the fun stops, stop.
If you need help, please reach out to one of the support organizations listed above or contact our customer support team.
